Pullman Head Office, Everett Smith Group (ESG) House, Chatsworth Road, Harrogate, HG1 5HX.
Last October the Pullman Instruments team left its old home on Chatsworth Terrace, to move a whole 100 yards to its new labs and offices, which have been visited by several clients who were able to tour the offices with the help of Pullman Directors Mark Kendall and Tony Cox.
All the clients were thoroughly impressed by the sophisticated and aesthetic flow of the building and the meticulous organisation of all the departments, while receiving a warm welcome from all Pullman staff. The arranged tour of the various departments allowed the visiting clients to meet the teams of sales, engineers and technicians as well as administrative staff. The clients were obviously intrigued by the information provided on the different services and products, how they are implemented, and the testing procedures which guarantee the company’s commitment to quality. Many of the clients admitted that Pullman provides so much more than they anticipated, which was such a positive outcome!
The departmental facilities, such as the various testing labs for a variety of disciplines, piqued clients interest through the days, and they were impressed by the state-of-the-art equipment used in the processes of service provision. The clients had plenty of questions, and Pullman staff kindly provided detailed explanations to answer all their queries. As the offices are spacious and airy with the perfect balance of natural and artifical light, all the visitors enjoyed the sense of calm throughout, creating a perfect environment to listen and engage.
The visit was made complete when the clients were taken to the boardroom, where they were able to follow up on some of the discussion points during the tour. The clients gave feedback with many feeling that the tour was insightful and provided them with an enlarged understanding of the company. They were impressed with the professionalism demonstrated by the staff and were pleased to know that Pullman are at the forefront of innovation in the industry, leaving them all with confidence in the reliability and trustworthiness of Pullman Instruments.
Pullman Director, Mark Kendall, said of the week with visiting clients, "We're grateful for all those who came and spent time with us and were pleased to show them the extensive work we've put in over the last few years, and the positive outcomes we've had, through listening to client needs which can help them with their work. It's really pleasing that so many enjoyed their visit and we look forward to working with them all in future!".
After more than 40 years, Pullman Instruments has it's head office in Harrogate, its dedicated centre of excellence, and 3 other offices based in Wigan, Milton Keynes and Weston-Super-Mare, enabling its customer base to be supported throughout the UK, wherever they are.