Pullman Head Office, Everett Smith Group (ESG) House, Chatsworth Road, Harrogate, HG1 5HX.
On Monday 10th October 2022, after a period of almost 2 years of waiting, the Pullman Instruments team left its old home on Chatsworth Terrace, to move the mighty distance of 100 yards to its new labs and offices, now at the above address.
The opening was a low key one, with only the local staff at Pullman Instruments attending this initial informal opening, plans are already in place to hold a full group open day on 2nd December 2022, where all of the remote labs will be attending.
Beryl Smith, one of the founders of the company, was invited to officially open the building. At the opening, Beryl was quite emotional about the events of the day, she said, “she wished her husband, Colin, was still here to see the progress and development that had happened over the past five or six years at Pullman Instruments”. Beryl was impressed with all of the hard work that had been done to bring ESG House up to the high standard that has been achieved.
Pullman Instruments begins a new chapter in its more than four decades history, with the new location being named after both of the CEO, Nathan Smith’s parents, Colin and Beryl (nee Everett) Smith.
Nathan, Group CEO, son of Beryl, said, “it has been a long time coming this move, after the purchase of the Norville Optical building in 2019. The purchase raised great excitement about Pullman moving and then everything changed, with the onset of a global pandemic and health crisis. We shelved everything, because we were so uncertain about what would happen to us, our staff, our customers, it was a difficult time for everyone”. As things began to change and there appeared to be some sense of normality returning, the Pullman move was resurrected and in late 2021, the plans were laid, and the process began to make ESG House happen. In commenting on this Nathan said, “I just knew that we had to get Pullman settled into a new home, away from the building share with Flow-mon that had happened for over 20years”. Nathan, working alongside Tony Cox, Operations Director at Pullman, put the plans into effect. Contractors were hired and the work of gutting and redeveloping began in earnest. Some 12 months later, after many delays, such as, electricity supply issues and contractors impacting on time scales, the day finally happened. “This is a milestone day for Pullman”, Nathan said, “we would not be here if it were not for good planning, and hard work and dedication on the part of the Pullman team”.
Mark Kendall, Director at Pullman Instruments commented on how the move will enable an increased level of excellence, with a greater control over our systems, workflow and throughput, all done to benefit its customers both old and new. The move has provided the team at Pullman with a greater sense of unity, which has come through the hard work and effort put in by all to get all areas up and running. In line with investments in the new building, new disciplines are being brought on board. These disciplines are Torque meter calibration to precision standards, Torque multiplication and New Medical device tester calibration systems.

After more than 40 years, Pullman Instruments has a dedicated centre of excellence, supporting its customer base throughout the UK. We will be holding open day events in January, dates to follow, but all are welcome to come and see us.