Terms & Conditions




  1. 1.        Definitions

The “Company” shall mean Pullman Instruments (UK) Ltd. The “Customer” shall mean any company, firm, individual to whom this document is addressed.


  1. 2.        Conditions of Contract

No conditions or stipulations, which are in or attached to the Customers form of order, and which are inconsistent with these terms, or which add to or modify them in any way, shall have any effect, unless expressly agreed in writing by a Director of the Company at the time of each separate order. In the absence of such acceptance the customer shall be deemed to have withdrawn or waived his conditions or stipulations and to contract solely upon these terms.

All calibrations, accredited or non-accredited, shall be carried out across the operational range of the unit or as appropriate, unless otherwise requested by the customer. Calibration Failures due to fuses and batteries will be rectified to allow completion of the calibration process, and will be charged for accordingly.


  1. 3.        Cancellation

After acceptance orders shall not be subject to cancellation or alteration except with the agreement of the Company and unless cancellation or alteration charges are paid by the Customer.


  1. 4.        Prices

Quotations are valid for a period of 60 days from the date of issue, unless otherwise stated. If the delivery of goods is delayed at the request of the Customer the amount invoiced shall be calculated on the basis of the price ruling on the day of dispatch. In the event that work is suspended or delayed by the Customers instruction or lack of instructions, the price shall be subject to an increase to cover any extra expenses, labour and interest charges incurred. Quotations and estimates that are submitted for approval by the customer may incur a rejection fee. If the quote is accepted the rejection fee will be waived. All quoted prices are exclusive of VAT which will be added at the rate applicable at the date of dispatch.


  1. 5.        Property in Goods

Until full payment has been made of the price of the goods, and of other sums whatsoever which are or may become outstanding from the Customer to the Company, including debts and liabilities arising before and after the date of contract;


a)                    The property in the goods shall not pass to the Customer and the Customer shall keep the goods as bailer for the Company and shall return the goods to the Company if and when requested.


b)                   The Customer is licensed to sell the goods in the ordinary course of business in the name of the Customer and as principal and not as agents for the Company, notwithstanding the fact that the title of the goods has not then passed to the Customer, but the benefit of any such contract or sale and the proceeds of any such sale shall belong to the Company absolutely.


c)                    The Customer shall keep and safely store the goods in such manner that they can be identified as the property of the Company, and is responsible for cover against all risks of loss, damage or destruction.


d)                   In the event of the determination or repudiation of the contract (howsoever occurring) the Company and its appointed agents are hereby irrevocably authorised to enter on to the premises of the Customer and repossess the goods and any other goods in the Customer’s possession the property in which is vested in the Company. In the event of the Company or any of its agents exercising its rights of repossession, the Company shall not be liable for any damage to property or premises caused while effecting repossession.


e)                    The Customer will keep the goods free from, and will indemnify the Company against, any charge, lien or other encumbrance thereon



  1. 6.        Property in Service

Until full payment has been made of the price of calibration and or service by the Customer, results of calibration and or service remain the property of the Company (stored for 5 years). These results can be destroyed if payments are not made.


  1. 7.        Emergency Orders

If the Customer requires an emergency calibration an additional price of 20% of the standard calibration price will be added to the invoice.


  1. 8.        Packing and Transit

The Company reserves the right to select methods of packing and shipment, acting as agents for the Customer. The cost of special packaging and transportation will be added to the invoice.


  1. 9.        Damage or Loss in Transit

The Customer should advise the Company within 24 hours of receipt of any damaged equipment or shortages. On receipt of specific instruction from the Company, any damaged equipment must be returned complete and securely packed, carriage paid, quoting the Company’s advice note and giving the reasons for return and the number and date of the Company’s delivery note.


  1. 10.     Terms of Payment

Payment in respect of goods and services shall be due 30 days from the date of the Company’s invoice. Where payment is not made within 30 days, the Company may at its sole discretion forward a further invoice charging 2% of the original invoice amount per month. Nothing in these conditions shall confer any right upon the Customer to return the goods or to refuse or delay payment. The Company reserves the right to suspend supplies without notice to any Customer whose account is in arrears and to supply against pro-forma invoice procedure only. We also reserve the right to withhold certificates on accounts which are in arrears.


  1. 11.     Guarantee

The Company warrants all equipment of its manufacture and service to be free from defects in workmanship and materials under normal and proper use. The Company will, at its sole discretion, repair, replace or credit the Customer with the cost of any equipment, which shall be returned carriage paid within the specified warranty period after the date of the original invoice, and which is shown by examination and test to be defective in materials and workmanship.


  1. 12.     Health and Safety

The goods supplied by the Company, when used in normal or prescribed applications within the specifications for mechanical and electrical performance provided for the product, will not cause any danger or hazard to health and safety if normal engineering practices are observed and they are handled and used by skilled and trained persons in accordance with the relevant regulations and the accepted rules and practices for the industry concerned.                          

Approved By:MK        Issue 3           Date: 14.11.16